AI BOOKING AUTOMATION
A connected n8n system where a Messenger AI agent books courts, holds slots, and confirms bookings only after payment is verified.
Built in n8nTHE CHALLENGE
Court bookings arrive through Messenger at all hours—someone has to check the calendar, quote the right price, hold the slot, and verify each payment by hand, and a slow reply can lose the slot to someone else.
THE SOLUTION
Four linked n8n workflows: a Messenger AI agent answers with court knowledge and live pricing, checks availability against Google Calendar, and calls a booking-hold sub-workflow; separate sub-workflows record payment proof and verify each payment before the calendar slot is confirmed.
WORKFLOW
Each stage has a defined responsibility, making the system easier to test, maintain, and improve.
Customer sends a booking request through Messenger.
Gemini agent with memory understands the request and replies.
Court rules come from Google Docs, rates from Sheets.
Match the requested slot against court calendar events.
Reserve the slot and save a pending booking record.
Record submitted payment proof against the booking.
Verified payments update the booking and confirm the calendar slot.
AUTOMATION LOGIC
The workflow is designed around predictable inputs, clear decisions, reviewable AI output, and recoverable errors.
TOOLS
DESIGNED OUTCOME
The system is designed to give customers instant booking replies, hold court slots reliably, and confirm a booking only after its payment is verified.
WHAT I LEARNED
Splitting one chatbot into focused sub-workflows keeps each booking stage testable on its own—and makes the money steps easy to audit.
NEXT STEP